Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Times
We proudly ship worldwide. Estimated delivery times:
- Australia: 6–10 business days
- United States: 7–12 business days
- United Kingdom & Canada: 7–12 business days
- Rest of World: 7–14 business days
We work hard to get your order to you as quickly as possible. In many cases, orders arrive sooner than expected.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery in real time.
Delays
While most orders arrive within the estimated timeframe, delays can occasionally occur due to customs, local carriers, or high demand. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received, please contact us and we will assist you in resolving the issue.